Plain freight-style packing still life

Logistics

Shipping that stays quiet

Free shipping on full-size dolls. Hip molds and half-body parts add a carrier quote at checkout. Unmarked cartons. Country-specific ETAs. Checkout lists every destination we ship. Prices in USD.

Full-size orders include free shipping — whether the fastest lane is air or sea. Checkout uses the fastest supported lane for your country and shows that ETA.

Hip molds and half-body parts are priced without freight. Checkout adds the carrier quote for packed weight to your destination. The list price on those pages is the part only.

What “free shipping” means

Full-size dolls include shipping in the product price — air or sea, free at checkout. Hip molds and half-body parts add a carrier quote at checkout for destination and packed weight. We dispatch on the fastest supported lane for your country. Discreet packaging. Typical ETA after dispatch is 5–12 business days on air lanes (US, EU, UK, CA, AU, JP, and more); sea-only lanes such as Mexico are longer.

  • Supported destinations: 52 countries/territories from our carrier rate card.
  • Production / prep time is separate if the body is built to order (typically days).
  • Remote territories may need an extra fee or longer transit — we confirm before charge.
  • Duties/taxes outside tax-prepaid lanes are the buyer’s responsibility unless stated.

ETA by destination

ETAs start at dispatch. Values below use the fastest lane we support for that country (air when available; sea when that is the only option).

  • Australia (AU): 7–10 days after dispatch via air
  • Austria (AT): 6–8 days after dispatch via air
  • Belarus (BY): 30–35 days after dispatch via sea
  • Belgium (BE): 6–8 days after dispatch via air
  • Bulgaria (BG): 10–15 days after dispatch via air
  • Cambodia (KH): 11–14 days after dispatch via sea
  • Canada (CA): 6–8 days after dispatch via air
  • Croatia (HR): 16–20 days after dispatch via air
  • Cyprus (CY): Quoted after address review via air
  • Czech Republic (CZ): 6–8 days after dispatch via air
  • Denmark (DK): 6–8 days after dispatch via air
  • Estonia (EE): 16–20 days after dispatch via air
  • Finland (FI): 6–8 days after dispatch via air
  • France (FR): 6–8 days after dispatch via air
  • Germany (DE): 6–8 days after dispatch via air
  • Greece (GR): 6–8 days after dispatch via air
  • Hungary (HU): 6–8 days after dispatch via air
  • Indonesia (ID): 7–10 days after dispatch via air
  • Ireland (IE): 6–8 days after dispatch via air
  • Italy (IT): 6–8 days after dispatch via air
  • Japan (JP): 4–8 days after dispatch via air
  • Kazakhstan (KZ): 30–35 days after dispatch via sea
  • Latvia (LV): 16–20 days after dispatch via air
  • Lithuania (LT): 10–15 days after dispatch via air
  • Luxembourg (LU): 6–8 days after dispatch via air
  • Malaysia (MY): 7–10 days after dispatch via air
  • Malta (MT): Quoted after address review via air
  • Mexico (MX): 6–8 days after dispatch via air
  • Monaco (MC): 10–15 days after dispatch via air
  • Myanmar (MM): 8–11 days after dispatch via sea
  • Netherlands (NL): 6–8 days after dispatch via air
  • New Zealand (NZ): Quoted after address review via air
  • Norway (NO): 6–8 days after dispatch via air
  • Philippines (PH): 7–10 days after dispatch via air
  • Poland (PL): 6–8 days after dispatch via air
  • Portugal (PT): 6–8 days after dispatch via air
  • Puerto Rico (PR): 7–10 days after dispatch via air
  • Romania (RO): 10–15 days after dispatch via air
  • Russia (RU): 30–35 days after dispatch via sea
  • Singapore (SG): 7–10 days after dispatch via air
  • Slovakia (SK): 6–8 days after dispatch via air
  • Slovenia (SI): 10–15 days after dispatch via air
  • South Korea (KR): 7–10 days after dispatch via air
  • Spain (ES): 6–8 days after dispatch via air
  • Sweden (SE): 6–8 days after dispatch via air
  • Switzerland (CH): 6–8 days after dispatch via air
  • Taiwan (TW): 3–4 days after dispatch via air
  • Thailand (TH): 11–17 days after dispatch via sea
  • Ukraine (UA): 30–35 days after dispatch via sea
  • United Kingdom (GB): 6–8 days after dispatch via air
  • United States (US): 7–10 days after dispatch via air
  • Vietnam (VN): 11–14 days after dispatch via sea

Where we cannot ship

Checkout only lists the countries above. Other destinations are not available — there is no “Other” field and we cannot accept orders outside this list.

Discreet packaging

Outer cartons carry no adult branding, product names, or product photos. Couriers see generic freight labels and dimensions. Boxes are large and heavy (often 30–40+ kg for full-size) — plan a clear path indoors.

Full-size doll packed in an unmarked carton with foam lining
Unmarked export carton with foam rails. No product photos on the outside.
Doll in foam and inner wrap inside the carton
Inner wrap + foam. The courier only sees a freight box.
Head, wigs, and clothes bagged separately in the shipment
Head, extra hair, and clothes bagged inside the same shipment.
  • No product photos or “love doll” wording on the outer carton
  • Inner wrap protects the build; unbox privately
  • Request signature hold or depot pickup in order notes if needed

Damage in transit

Photograph the outer box and product within 24 hours of delivery if something is wrong. Email hello@sendoll.com with your order reference — see Returns & warranty.

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